We are updating our websites and were notified that some links were broken. It turned out that answers in our knowledge base were moved and hence the url was not valid anymore.
- Category links work with the format
- But links to answers will break as they are dependent on their parent category
In order to avoid this issue in the future we would very much appreciate a permalink function / generator for categories (although already possible) and answers.
really nobody else ran into this issue
This is a feature request not technical assistance.
Sorry but what’s your expactation right now?
well I do not know honestly. I thought that we are not the only ones who have faced this issue…
we already have changed all the links to categories to the format from above:
https://domain.tld/language/CATEGORY-ID as the
CATEGORY-ID never changes.
But if you link an answer with
https://domain.tld/language/CATEGORY-ID/ANSWER-ID and the
CATEGORY-ID changes the answer can no longer be found.
This is not the most important issue but I assume it would be a “low hanging fruit” as the
ANSWER-ID is unique and therefore resolvable.