Issue with generic OAuth


If you are a Zammad Support or hosted customer and experience a technical issue, please refer to: using your zammad-hostname / or company contract.

  • Used Zammad version: 2.7.X (according to interface, latest from Ubuntu repo)
  • Used Zammad installation source: Package
  • Operating system: Ubuntu 16.04.5 LTS
  • Browser + version: Chrome 72

Expected behaviour:

  • Successful login
  • See Zammad dashboard

Actual behaviour:

Steps to reproduce the behaviour:

I’m trying to configure Zammad with my billing system for SSO via OAuth.
Here’s more information about how the billing system’s OAuth.

I’d like to apologise if I didn’t add enough information, just let me know what else is needed.

Hi @CodeCo - thanks for this comprehensive description. It seems like the generic OAuth2 connector won’t work with your billing system :confused: We already had a similar situation with Microsofts NTML and found out that a custom OAuth2 connector is needed.


Thank you for getting back to me so soon.
What would I be able to do in order to create a custom connector? Is there another thread I can follow?


This topic was automatically closed 120 days after the last reply. New replies are no longer allowed.