Is there a way via API to get only the tickets that belongs to a user?

Hi Zammad Community :wave:

We currently use the Zammad API to display on our platform the tickets to our customers. It works thanks to GET /api/v1/tickets (Tickets — Zammad documentation).

But when using this route for people with higher privilege and permission, they see all tickets they can actually see. Is there a way via API to get only the tickets that are assigned to a user? (or in other words, tickets that belong to)

Thank you :pray:

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Try a GET to /api/v1/tickets/search?query=owner_id%3A{ID}

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