Intgrate with telegram

Why my bot does not reply to anything whenever we start chatting?

Make sure you have taken the necessary steps. And provide a production log.

https://admin-docs.zammad.org/en/latest/channels/telegram.html

yes I did follow every step and not working well

So what exactly isn’t working well…?
I’m confused mate.

Your Zammad installation can be reached via HTTPs from the public internet…?
What about your production.log that was asked about?
What version do you use?

I mean… we literally have zero information here.

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