# Integrations are Zammads "plugins"/"extensions"/"addons" right?

**URL:** https://community.zammad.org/t/integrations-are-zammads-plugins-extensions-addons-right/2320
**Category:** Technical assistance
**Created:** [March 28, 2019, 9:14am UTC](https://community.zammad.org/t/integrations-are-zammads-plugins-extensions-addons-right/2320 "2019-03-28T09:14:06Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![niels\_bom](https://community.zammad.org/user_avatar/community.zammad.org/niels_bom/32/1268_2.png) [@niels\_bom](https://community.zammad.org/u/niels_bom)
#### Post date: [March 28, 2019, 9:14am UTC](https://community.zammad.org/t/integrations-are-zammads-plugins-extensions-addons-right/2320/1 "2019-03-28T09:14:06Z")

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I was looking for information on ways to extend Zammads functionality without adding code to its core codebase. I believe the word that the Zammad community uses for this is _integration_, **is this correct**?

I was looking for “plugin”, “extension”, “addon” and couldn’t find a lot.

(I’m also asking this question explicitly so others searching for these keywords find this post and discover they need to search for “integration” instead 🙂 )

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### Author: ![MrGeneration](https://community.zammad.org/user_avatar/community.zammad.org/mrgeneration/32/9260_2.png) [@MrGeneration](https://community.zammad.org/u/MrGeneration)
#### Post date: [March 28, 2019, 2:05pm UTC](https://community.zammad.org/t/integrations-are-zammads-plugins-extensions-addons-right/2320/2 "2019-03-28T14:05:42Z")

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Heya,

as far as I’m aware we don’t have community addons yet.  
Integration is not the word you’re searching for, as integrations live in our codebase (like LDAP does) - you’re searching for “package(s)” and “addon”. Addons basically can extend Zammad with further features - that’s correct.

We currently have no real developer documentation we can share.  
The only leading topic for this is: [Custom plugin to parse ticket content](https://community.zammad.org/t/custom-plugin-to-parse-ticket-content/2119) but you already found that one. 🙂

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### Author: ![system](https://community.zammad.org/uploads/default/original/1X/5c5afaea2d23f811dbec33cd4edb02fa29d3262f.png) [@system](https://community.zammad.org/u/system)
#### Post date: [July 26, 2019, 2:05pm UTC](https://community.zammad.org/t/integrations-are-zammads-plugins-extensions-addons-right/2320/3 "2019-07-26T14:05:45Z")

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