Installed Ruby version different than in Gemfile

Technical assistance
1

Infos:

  • Used Zammad version: 6.4.1
  • Used Zammad installation type: package
  • Operating system: Ubuntu 22.04
  • Browser + version: Chrome

I have the problem in Zammad that there is an unprocessed e-mail. I want to retrieve it with the command rake zammad:email_parser:failed_email:export_all (within /opt/zammad), but it fails with the following error: Your Ruby version is 3.0.2, but your Gemfile specified 3.2.4

Even my super ingenious attempt to edit the Gemfile and turn 3.2.4 into 3.0.2 was not successful:

https://github.com/tschaefer/ruby-keycloak-admin/ (at main@7ea4e62) is not yet checked out. Run `bundle install` first.

I don’t have the confidence to continue editing the Gemfile or make any other mess.

2

Turns out I have to run zammad run rake zammad:email_parser:failed_email:export_all instead of rake zammad:email_parser:failed_email:export_all

3

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