1) What is your original issue/pain point you want to solve?
Copied and pasted tables in comment fields are not displayed properly formatted
2) Which are one or two concrete situations where this problem hurts the most?
When I copy an html table from Jira into a comment field, for example, it is displayed, but the margins table is not. So it is no longer possible to see how the table normally looks.
3) Why is it not solvable with the Zammad standard?
Zammad does not fully display the formatting of the table using richtext. Zammad does not provide an editor for inserting tables
4) What is your expectation/what do you want to achieve?
We would like to display real tables in comments. This would be represented with a proper table function or by means of a workaround in the delivered css. Here is an example how the workaround could look like (recreated in developer mode in google chrome):
the richtext editor in the comment fields is implemented with the attribute >>contenteditable=‘true’<<. The comment fields all have the class=“richtext-content”.
Here is the possible workaround:
in the delivered CSS after the “.richtext-content table” another style
.richtext-content td, .richtext-content th { border:1px solid #999; padding:3px 5px; }
Thanks
Shifty
