Improve API documentation


It would be great if you could improve the api documentation. There are no descrptions what a specific api request is for and what specific url parameters are for.

Lets take Ticket->Update as example.
-> What is the {id} parameter in the url for? Is it the ticket id? If yes, (why) do I also need to add it into the request?
-> “id” could also be the user id or something else.

Or Ticket->Create:
-> Does email_of_customer mean the email of an existing customer on zammad?

I’m sure some of those answers can be found in other documentation parts, but a short description with a link to another part explaining more would be really helpful in such cases.^^

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