Import ticket data from old zammad server to new zammad server


  • Used Zammad version: 5.0.x
  • Used Zammad installation type: (source, package, docker-compose, …) Package
  • Operating system: Ubuntu 20.04 LTS
  • Browser + version: Chrome 96.0.4664.110 (Official Build) (64-bit)

Expected behavior:

  • I can be able to import from old zammad server to new zammad server,

Actual behavior:

  • did not find any option to import it to new zammad

Steps to reproduce the behavior:

  • I have already export it to excel from old zammad server but did not able to import it to new zammad server.

If received any inputs on how to import tickets data which is in excel sheet format to new zammad server then it will be a great help.

Thanks & Regards,

Abhijit Karkhanis


i didnt found anything to migrate via excel. But maybe this will help you out:


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