Infos:
Used Zammad version: 4.0.x
Used Zammad installation type: package
Operating system: Ubuntu 20.04
Browser + version: All
Hello,
When I log in as a customer, my tickets do not appear and neither do those of my organization, but they do show that I have 2 and 3 tickets at the moment.
I click on the tabs and they still do not appear. The only way to get them to appear in the table is to reload the page.
Thanks for your help
check your overviews settings
or
check monitoring if there is error
Zammad 4.0 has been affected by this bug:
opened 07:36AM - 29 Mar 21 UTC
closed 06:31AM - 30 Apr 21 UTC
UX/UI
bug
overviews
prioritised by payment
verified
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### Infos:
* Used Zammad version: 4.0.0
* Installation method (source, package, ..): package 4.0.0-1616833066.ac840931.xenial
* Operating system: Ubuntu 16.04.7 LTS
* Database + version: MySQL 5.7.33
* Elasticsearch version: 7.12.0
* Browser + version: Vivaldi 3.7.2218.49, Microsoft Edge 89.0.774.63
* Ticket#1085588, #1085380, #1086549
[production.log](https://github.com/zammad/zammad/files/6220040/production.log)
A completely fresh install was used to reproduce this bug, but also exists in an existing installation upgraded from 3.6.
### Expected behavior:
When changing the overview the ticketlist should change to the selected ticket-overview.
### Actual behavior:
When changing the overview the ticket-list disappears and leaves a grey empty space.
Refreshing the page is needed to get the view.
### Steps to reproduce the behavior:
1. Login as customer with multiple views
2. have at least one ticket
3. try changing between the views
=> ticketlist disappears and stays grey
![20210329 092424 - CEjp87Rq3P](https://user-images.githubusercontent.com/17913239/112801877-b6f2c600-9071-11eb-918f-7811bd776d16.gif)
Yes I'm sure this is a bug and no feature request or a general question.
It’s resolved in Zammad 4.1.
system
Closed
October 15, 2021, 5:27pm
4
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