How to Use Zammad Chat on mein WordPress seite


  • Used Zammad version: 3.3
  • Used Zammad installation source: (source, package, …)
  • Operating system: ubuntu 18.03
  • Browser + version: Chrome

Expected behavior:

  • i want to add zammad chat on my wordpress seite und my chat is not going open i dont now why, can someone explain where i need to add my chat

Actual behavior:

  • Feedback

Steps to reproduce the behavior:

  • Wenn i add my chat on seit with html chat is not going open i dont know why

The widget code needs to live some where in between the body-Tags of your website.
All required information for this can be found within the admin settings of your Zammad installation.

When testing the functionality of your chat, ensure to have the chat function enabled within the backend and at least one active agent with activated chat function available. Otherwise Zammad will not display the chat.

Further information on this topic can be found here:

If it’s still not working, you can add debugging functionality to your widget code. Just append the following after e.g. the line with ChatId:

debug: true

Would look something like that afterwards:

  ChatId: 1,
  debug: true

If debugging is enabled, you can launch a developer console in your browser and check what’s wrong.

Where i need add this on my webseite?
Thanks for Answer.

Sorry, but I already gave the answer to that question.
The rest highly depends on your website and that’s mostly out of scope to tell you were exactly to place it.

This topic was automatically closed 120 days after the last reply. New replies are no longer allowed.