- Used Zammad version: 3.4
- Used Zammad installation source: package
- Operating system: Ubuntu 18.04
- Browser + version: Firefox 80
In the user object, I just created a new select field called “Title” that I would wish to show on the very top of the customer creation form.
I changed the position in the shell using the commands:
I chose the number 199 because the first field is “Firstname” with the position 200.
My “Title” field moved up from the bottom, indeed, but it is still only 5th in the list, right below Organization. All the fields above (Firstname, Lastname, Email, Organization) have position values that are higher than 199.
Why is it not moving above “Firstname”? Is there anything else I can do to influence that?