# How to extract user data from an incoming email

**URL:** https://community.zammad.org/t/how-to-extract-user-data-from-an-incoming-email/10960
**Category:** Technical assistance
**Created:** [February 17, 2023, 12:41pm UTC](https://community.zammad.org/t/how-to-extract-user-data-from-an-incoming-email/10960 "2023-02-17T12:41:01Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![Speedbomb](https://community.zammad.org/user_avatar/community.zammad.org/speedbomb/32/6862_2.png) [@Speedbomb](https://community.zammad.org/u/Speedbomb)
#### Post date: [February 20, 2023, 1:40pm UTC](https://community.zammad.org/t/how-to-extract-user-data-from-an-incoming-email/10960/2 "2023-02-20T13:40:50Z")

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Found some similar posts for this problem:

- [Postmaster: Filter should support placeholders for attributes](https://community.zammad.org/t/postmaster-filter-should-support-placeholders-for-attributes/4060)
- [Postmaster Filter use match value](https://community.zammad.org/t/postmaster-filter-use-match-value/2799)

Due to the fact that this posts were closed unresolved, I fear my requirement is unsolvable. Because I think that this would be an useful addition for many integrations, I should rather post a feature request, right?

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_[View the full topic](https://community.zammad.org/t/how-to-extract-user-data-from-an-incoming-email/10960)._