Is there a way to see a history, who viewed the ticket?
At the moment i am able to see current day viewers. As i understand disabled users those who viewed, but not viewing now. Enabled users - who is viewing current.
But we need a log, to see who was viewing it yesterday, a week before and etc.
DO a zammad has such option? Save that data somewhere?
Example where i see current day viewers. BUt i need older viewers