- Used Zammad version: 3.4
- Used Zammad installation source: pkg
- Operating system: Ubuntu
- Browser + version: Chrome 85
Is it possible to hide the priority color from the customer. The customer cannot see the assigned priority in the ticket but they do see the ticket as red or lighter blue depending on high or low priority. I’d like the priority to be only internal for admins and agents. Maybe this is a feature request?