# HELP to Response to zabbix requests
**URL:** https://community.zammad.org/t/help-to-response-to-zabbix-requests/13603
**Category:** Lobby
**Created:** [March 4, 2024, 6:46pm UTC](https://community.zammad.org/t/help-to-response-to-zabbix-requests/13603 "2024-03-04T18:46:15Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@tolik12032](https://community.zammad.org/u/tolik12032)
#### Post date: [March 4, 2024, 6:46pm UTC](https://community.zammad.org/t/help-to-response-to-zabbix-requests/13603/1 "2024-03-04T18:46:15Z")
Infos:
- Used Zammad version: Версия Zammad 6.2.0-1709021816.ef020c54.jammy
- Used Zammad installation type: package
- Operating system: Ubuntu 22.04
What I have:
When I receive an application from zabbix, I can respond to it and a response will be displayed in zabbix, for example, I wrote a message and it was attached to the application in zabbix or I closed the application in zammad and the application was closed in zabbix
what I wanted to get:
When receiving an application from zabbix, there is no response button, as for example when applying via mail, when closing an application, nothing happens in zabbix eitherWhen integrating zabbix and zammad, I used the official documentation
Does anyone have any thoughts what I could have done wrong?
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### Author:  [@MrGeneration](https://community.zammad.org/u/MrGeneration)
#### Post date: [March 4, 2024, 9:57pm UTC](https://community.zammad.org/t/help-to-response-to-zabbix-requests/13603/2 "2024-03-04T21:57:54Z")
I’m closing this thread in favor of your duplicate post
> [@Response to zabbix requests](https://community.zammad.org/t/response-to-zabbix-requests/13602):
>
> Infos: Used Zammad version: Версия Zammad 6.2.0-1709021816.ef020c54.jammy Used Zammad installation type: package Operating system: Ubuntu 22.04 Expected behavior: When I receive an application from zabbix, I can respond to it and a response will be displayed in zabbix, for example, I wrote a message and it was attached to the application in zabbix or I closed the application in zammad and the application was closed in zabbix Actual behavior: When receiving an application from zabbix, there…
Please do not create the same topic several times. This doesn’t help to speed up receiving an answer (if any).
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### Author:  [@MrGeneration](https://community.zammad.org/u/MrGeneration)
#### Post date: [March 4, 2024, 9:57pm UTC](https://community.zammad.org/t/help-to-response-to-zabbix-requests/13603/3 "2024-03-04T21:57:57Z")