Grafana Error while getting Elasticsearch Index


  • Used Zammad version: 4.1.X
  • Used Zammad installation type: Hosted Plus Account
  • Operating system: Your System
  • Browser + version: Chome Version 91.0.4472.124

Expected behavior:

  • Grafana to use the elastic search Index to get the dashboard working

Actual behavior:

  • Error Message

Steps to reproduce the behavior:

  • Activate Elasticsearch in Zammad
  • Setup Grafana und use Elastic search to get the indexes

When I try to get the Indexes for the Dashboard running like in

I get an error message:

on Terminal the same:

Everything is set up in Zammad Backend:

Did I missed something in the documentary or while setting up Grafana ?
I used Grafana as docker container but it looks like an error on the elasticsearch site.

Do I have to grant more permissions ?

Ensure you’re using the provided instance names from within the integration page.
It’s not the same the documentation(s) suggest as they’re instance specific.

If you need further help please contact hosted support.

Hi and thanks for the supply, I had to add an asterisk to the Index Name:



And now the Dashboard is shining.

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