Fresh start and Reset Zammad installation

Hello. i want to reconfigure zammad.
i was tried to follow Deleting Records — Zammad documentation
but on first command i get

root@zammad:/opt/zammad/bin# ./rake db:drop
/usr/bin/env: ‘ruby’: No such file or directory

i used ./rake instead of rake because

root@zammad:/opt/zammad/bin# rake db:drop

Command 'rake' not found, but can be installed with:

apt install rake

should i apt install rake or i need something else?

You may want to read the landing page of console commands first:
https://docs.zammad.org/en/latest/admin/console.html

You seem to not understand the commands you’re trying to run there.
It’s very dangerous to run them, it’s super important you do understand scopes.

This is as far as I can help you as you also didn’t share anything else about the installation etc.
Above link should help you through together with the link you also found already.

This topic was automatically closed 41 days after the last reply. New replies are no longer allowed.