As an attempt to capture attention of an operator I’d like to have some action which can let the user know there’s something pending. Of course we have desktop notification, email and whatever, but it would be great to have something else which captures user attention even if he’s focused on something else or not at the desktop when the notification arrives.
I was thinking about flashing browser title, for example. Or an unread messages count above favicon, like some webmail providers do.
Suggestions? Other solutions?