# Final solution report

**URL:** https://community.zammad.org/t/final-solution-report/7656
**Category:** Feature requests
**Created:** [September 14, 2021, 1:05pm UTC](https://community.zammad.org/t/final-solution-report/7656 "2021-09-14T13:05:38Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![mssm](https://community.zammad.org/letter_avatar_proxy/v4/letter/m/ee7513/32.png) [@mssm](https://community.zammad.org/u/mssm)
#### Post date: [September 14, 2021, 1:05pm UTC](https://community.zammad.org/t/final-solution-report/7656/1 "2021-09-14T13:05:39Z")

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Hi,

is it possible to create a form for a final solution report for every ticket?  
As workaround, would it be possible to create templates for creating a comment that could be used to add a standard note at the end of each ticket?

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### Author: ![bendergruppe](https://community.zammad.org/user_avatar/community.zammad.org/bendergruppe/32/7210_2.png) [@bendergruppe](https://community.zammad.org/u/bendergruppe)
#### Post date: [September 15, 2021, 2:18pm UTC](https://community.zammad.org/t/final-solution-report/7656/2 "2021-09-15T14:18:28Z")

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Probably you can use a trigger as workaround.  
Options\> Trigger\> on status change “open” to “closed” \> add “note”.

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### Author: ![system](https://community.zammad.org/uploads/default/original/1X/5c5afaea2d23f811dbec33cd4edb02fa29d3262f.png) [@system](https://community.zammad.org/u/system)
#### Post date: [November 5, 2022, 5:06am UTC](https://community.zammad.org/t/final-solution-report/7656/3 "2022-11-05T05:06:14Z")

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