Export all Tickets with solution

Infos:

  • Used Zammad version: V 5.0X
  • Used Zammad installation type: (source, package, docker-compose, …)
  • Operating system: UBUNTU 20
  • Browser + version: Chrome last version

Due to an audit, I need to export all the tickets with the solution every Month.

It’s easy to export the Tickets, but I cann’t see an option to export the tickets with the solution.

Is there any way to export all tickets and their solutions?

Thanks.

I’d like to add to this conversation, if allowed …

The ability to flexibly export tickets would be wonderful.

All Close
All Open
All for Organization X that are open
All for Organization X that are closed

I currently do this with a custom object or by linking the appropriate KB. I attached my ES to Kibana and run my reports through that with visualizations and all.

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