Expand all responses ("See more") to make finding easier using CTRL+F

We would like to have the ability to open all responses in a ticket with a single click. Similar to pressing all “See more” links. This makes it easier to find certain information / words.

Scenario:

  • Many of our tickets have lots of long responses and have the “See more” link.

  • assume you are doing Full Text Search and get results

  • if you click on a fulltext search result and the search term is hidden after “See more” you do not know in which reponse the search term appears.

  • the browser search (CTRL+F) finds something, but you don’t see it with your eyes, since it is hidden behind “See more”.
    image

  • this makes finding information and the search less useful

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