is there a way to exclude certain contacts (who may send emails to Zammad) from beeing responded to?
Example: We do get status emails from an external party which go into Zammad. They send emails with a “noreply”- reply-address. However, our System is configured to respond to all incoming emails. If we respond, this generates another ticket…
- Used Zammad version: 2.8.x
- Used Zammad installation source: package
- Operating system: debian 9
- Browser + version: Firefox / Chrome