Infos:
Used Zammad version: 2.7.0
Used Zammad installation source: DEB
Operating system: Ubuntu 16.04 LTS
Browser + version: Firefox
Actual behavior:
Zammad can not access Exchange 2010.
Credentials checked multiple times.
EWS interface to Exchange checked.
production.log
I, [2018-11-08T08:03:55.183741 #973] INFO – : Started POST “/api/v1/integration/exchange/folders” for 127.0.0.1 at 2018-11-08 08:03:55 +0100
I, [2018-11-08T08:03:55.193851 #973] INFO – : Processing by Integration::ExchangeController#folders as JSON
I, [2018-11-08T08:03:55.193930 #973] INFO – : Parameters: {“endpoint”=>“https://***********.de/EWS/Exchange.asmx”, “user”=>“edv@****.de”, “password”=>"[FILTERED]"}
W, [2018-11-08T08:03:55.471810 #973] WARN – : Could not retrieve folders. ErrorAccessDenied: Der Zugriff wird verweigert. Überprüfen Sie die Anmeldeinformationen, und versuchen Sie es dann erneut. (Viewpo$
/opt/zammad/vendor/bundle/ruby/2.4.0/gems/viewpoint-1.1.0/lib/ews/folder_accessors.rb:167:in `find_folders_parser’ …
Checked by:
https://testconnectivity.microsoft.com