Error when trying to open new ticket

{“error”:“No configured hours found in calendar #\u003cCalendar id: 1, name: nil, timezone: nil, business_hours: {}, default: true, ical_url: nil, public_holidays: {}, last_log: nil, last_sync: nil, updated_by_id: 1, created_by_id: 1, created_at: “2018-10-17 07:19:41”, updated_at: “2018-10-17 07:19:41”\u003e”}

Infos:

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Expected behavior:

Actual behavior:

Steps to reproduce the behavior:

Do you have business hours in the Calendar settings? I believe you need to define the hours that you open and close. I think they’re really only to help the “customer” know between which hours they’ll get a response. Also, under “Settings -> Branding”, make sure your Locale is set.

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