# ERROR -- : Unable to get asset for 'customer': #\<NameError: uninitialized constant Customer\>

**URL:** https://community.zammad.org/t/error-unable-to-get-asset-for-customer-nameerror-uninitialized-constant-customer/1165
**Category:** Technical assistance
**Created:** [August 29, 2018, 7:55am UTC](https://community.zammad.org/t/error-unable-to-get-asset-for-customer-nameerror-uninitialized-constant-customer/1165 "2018-08-29T07:55:26Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![anon28691334](https://community.zammad.org/letter_avatar_proxy/v4/letter/a/d26b3c/32.png) [@anon28691334](https://community.zammad.org/u/anon28691334)
#### Post date: [August 29, 2018, 7:55am UTC](https://community.zammad.org/t/error-unable-to-get-asset-for-customer-nameerror-uninitialized-constant-customer/1165/1 "2018-08-29T07:55:26Z")

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### Infos:

**Important:**  
**If you are a Zammad Support or hosted customer and experience a technical issue, please refer to: [support@zammad.com](mailto:support@zammad.com) using your zammad-hostname / or company contract.**

- Used Zammad version: 2.6.x
- Used Zammad installation source: (source, package, …) ubuntu deb
- Operating system: ubuntu 16.04
- Browser + version:

### Actual behavior:

- we get the following error message in production.log at irregular intervals:

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### Author: ![MrGeneration](https://community.zammad.org/user_avatar/community.zammad.org/mrgeneration/32/9260_2.png) [@MrGeneration](https://community.zammad.org/u/MrGeneration)
#### Post date: [August 29, 2018, 11:09am UTC](https://community.zammad.org/t/error-unable-to-get-asset-for-customer-nameerror-uninitialized-constant-customer/1165/2 "2018-08-29T11:09:13Z")

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Maybe @anon29869905 can find some spare time the next days to take a look what it could be.

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### Author: ![anon28691334](https://community.zammad.org/letter_avatar_proxy/v4/letter/a/d26b3c/32.png) [@anon28691334](https://community.zammad.org/u/anon28691334)
#### Post date: [August 29, 2018, 11:19am UTC](https://community.zammad.org/t/error-unable-to-get-asset-for-customer-nameerror-uninitialized-constant-customer/1165/3 "2018-08-29T11:19:52Z")

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that would be great.

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### Author: ![anon29869905](https://community.zammad.org/letter_avatar_proxy/v4/letter/a/b782af/32.png) [@anon29869905](https://community.zammad.org/u/anon29869905)
#### Post date: [August 29, 2018, 12:54pm UTC](https://community.zammad.org/t/error-unable-to-get-asset-for-customer-nameerror-uninitialized-constant-customer/1165/4 "2018-08-29T12:54:46Z")

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We’ll have a look. Please provide further information as you find any. Would be interesting how this error affects the application, too.

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### Author: ![chesty](https://community.zammad.org/user_avatar/community.zammad.org/chesty/32/237_2.png) [@chesty](https://community.zammad.org/u/chesty)
#### Post date: [November 21, 2018, 1:01am UTC](https://community.zammad.org/t/error-unable-to-get-asset-for-customer-nameerror-uninitialized-constant-customer/1165/5 "2018-11-21T01:01:37Z")

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I just started getting this error, what extra information do you require?

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### Author: ![system](https://community.zammad.org/uploads/default/original/1X/5c5afaea2d23f811dbec33cd4edb02fa29d3262f.png) [@system](https://community.zammad.org/u/system)
#### Post date: [March 21, 2019, 1:01am UTC](https://community.zammad.org/t/error-unable-to-get-asset-for-customer-nameerror-uninitialized-constant-customer/1165/6 "2019-03-21T01:01:48Z")

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