Used Zammad version: 2.8.0
Used Zammad installation source: package
Operating system: Ubuntu 16.04
Actual behavior:
Got error while adding our email SMTP settings for the outbound setup only.
ERROR:
502 Command “AUTH PLAIN AGljdGR0ZXN0bWFpbEBsYXVzZ3JvdXAuY29tLnBoADEyMzQ1Njc4” not implemented
“SMTP Settings IBM Domino Server - Email App / Lotus Notes / IBM Notes”
Any Idea?
Thank you and more power
@MrGeneration any idea Sir? thank you
Sorry I have no idea regarding this issue.
Your E-mail-Server does not seem to support Plain-Authentication.
Could you please provide your configuration for the Account?
Are you using SSL for the connection to your E-Mail-Server?
Thank you for your reply i will check the email server settings for the Plain Auth… I only confuse because in other app i will only input like what in zammad but it works…
For the SSL will check to our email team but i guess yes we using SSL , do i need some configuration for the ssl settings ?
Sorry but configuration of your E-Mail-Server is out of scope
A screenshot of the UI when the error appears would be helping.
system
Closed
April 10, 2019, 2:45pm
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