Error in Webhook data?

  • Used Zammad version: 7.0.1-1779255196.a770125d.noble + 7.0.1-1779344299.7d174a0e.noble
  • Used Zammad installation type: package
  • Operating system: Ubuntu 24.04
  • Browser + version: n/a

Actual behavior:

  • multiple fields in body.ticket.customer.* contain wrong values - specifically, the email address e.g. is the RECEIPIENT address of the ticket system, instead of the information of the sender of the email

Steps to reproduce the behavior:

  • send a mail to Zammad and check the webhook data

Previous version (not exactly sure which one it was, probably at least 1 week old) still delivered the correct customer data

Also posted on Github.