Embed chat into knowledge base


  • Used Zammad version: 3.6.x
  • Used Zammad installation type: package
  • Operating system: ubuntu 18.04
  • Browser + version: Version 92.0.4484.0 (Official Build) canary (64-bit)

Expected behavior:

  • enable to switch chat (embed code) onto knowledge base portal

Actual behavior:

  • can’t see any options to add via admin UI
  • can’t see any layout guide on how to do that
1 Like

There is no official way to do this.
You can add the code yourself, but the updates will overwrite the manual change.