# Email-Subject activation in "Personal Preferences"

**URL:** https://community.zammad.org/t/email-subject-activation-in-personal-preferences/18605
**Category:** Feature requests
**Tags:** missing-template, usability
**Created:** [August 29, 2025, 8:36am UTC](https://community.zammad.org/t/email-subject-activation-in-personal-preferences/18605 "2025-08-29T08:36:36Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![byPARSE](https://community.zammad.org/user_avatar/community.zammad.org/byparse/32/12027_2.png) [@byPARSE](https://community.zammad.org/u/byPARSE)
#### Post date: [August 29, 2025, 8:36am UTC](https://community.zammad.org/t/email-subject-activation-in-personal-preferences/18605/1 "2025-08-29T08:36:36Z")

</div>

Hey Team,

short introduction:

Actually it is only possible to show the email-subject via general “Compose Settings” system-wide. Some agents needs the visible email-subject when answering, some not. When this is disabled the ticket-title is the email-subject.

My feature-request is:

Bringing this setting that the agent can see the email-subject when answering to “personal preferences”. So the agent herself/himself can choose if she/he wants to see the email-subject. Per default it is deactivated (like actual behavior).

byPARSE