Email Auto reply for new customer one time token

Technical assistance
1
  • Used Zammad version: latest
  • Used Zammad installation source: (source, package, …) docker

Hello community,

Um den Status Ihres Tickets einzusehen oder weitere Anmerkungen hinzuzufügen, besuchen Sie bitte folgenden Link: #{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}

This is the auto reply message that works fine, but if the link is klicked the customer has to start a registration / login process.
Is there a simple way to login automatically or fill the username and a one time token / default password that has to be changed by the customer?

or is there a default or none password when creating a new user?

Thanks a lot for thinking about it :slight_smile:
xylonon

1 Like
2

Yeah, it would be great if there’d be expiring one-time tokens in those emails. :heart:

3

This topic was automatically closed 120 days after the last reply. New replies are no longer allowed.