Dear Zammad makers,
apart from the sorely lacking possibility of the Zammad editor to format text as code/preformatted, I also miss the possibility to format text as citation. I would need this format to reply to notes (see also Cannot quote text from comments any more (since v 5.x)) but also to enter text from other sources and mark it as citation, which is quite a common request.
Would you consider adding this format to the Zammad editor?
Ideally, the editor would support MarkDown (or some other Wiki-type syntax), but that’s an other topic