E-mail notification when creating new user directly


  • Used Zammad version: 4.1.0
  • Used Zammad installation type: package
  • Operating system: Ubuntu
  • Browser + version:

Hi there and sorry if that was already resolved but I couldn’t find an answer :wink:

When a new user is created directly from admin/agent panel there is no e-mail notification being sent to that user. Can it be done with creating a new trigger or sth ?

I’ve looked at triggers but they seem to refer to tickets not users…


This works with First steps / Invite…

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