If the agent reply to a ticket via zammad web interface the customer is receiving mail that the ticket was updated I want to include what the agent has wrote in his mail.
If you are a Zammad Support or hosted customer and experience a technical issue, please refer to: email@example.com using your zammad-hostname / or company contract.
- Used Zammad version:
- Used Zammad installation source: (source, package, …)
- Operating system:
- Browser + version: