E-Mail and Website Codepage Problem?

  • Used Zammad version: 2.9.x
  • Used Zammad installation source: (source, package, …) apt
  • Operating system: ubuntu 18.04
  • Browser + version: Chrome (latest)

Expected behavior:

  • Umlauts and special characters should be displayed correctly.

Actual behavior:

In Raw everything looks fine:

Is there a setting for the Codepage that i missed?

Can you please provide the original eml-file to us? (Private Message is fine for this case)
I can then check whats wrong with it

@MrGeneration i sent you a PM (or what you call it here) in which I asked how to send the .eml file, because this forum only allows image files as attachments. Also .zip is not allowed.

Thanks for the patience!
I figured that you already created the Bug report ( https://github.com/zammad/zammad/issues/2578 ) so I just wanted to note for the reference here.

This is a Bug, seems like a regression.

This only happens when WIndows-1258 Encoding (which your whole organization seems to use).

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