Don't see the subscribe button


  • Used Zammad version: 4.1.0-1623318856.fa8592c0.focal
  • Used Zammad installation type: package
  • Operating system: Ubuntu 20.04.2
  • Browser + version: Chrome 91.0.4472.101

Expected behavior:

I see the subscribe button in the ticket and can write to a colleague with @@

Actual behavior:

If I enter @@ as a comment in a ticket, it doesn’t happen. I also don’t see the subscribe button in the ticket. Zammad does have an overview of subscribed tickets, but the rest of this functionality is missing.


Steps to reproduce the behavior:

This function was already missing in version 4.0. does the function have to be activated somewhere?

Reload the webapp to ensure that this is not your browser caching.

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