DM to create a ticket


I’m sure this has been asked before, but i searched online and didn’t find much info about.

Is there a way to create tickets on Zammad via other app?
what i mean, as example use Slack(whatsapp,telegram or other app) to send a Message to zammad and create the ticket.

Thanks in advance

Hi, sure, have you ever looked in the channels? Telegram is there!

Cheers Yves