- Used Zammad version: 3.2
- Used Zammad installation source: deb
- Operating system: Ubuntu 18.04
- Browser + version: Edge Chromium
Being Able to disable the possibility for some users to log in as other users
everybody in the company can chose “view as agent” (aus Benutzersicht ansehen) and act as other agents
Steps to reproduce the behavior:
choose “view as agent”
I noticed that everybody that has the right to create and manage users is able to login as other users.
In some cases, that leaded to faulty editorials with credentials of some other user.
Also, I created Groups for i.e. the CEO that nobody can see. Here I am working on private tickets, for example salary of the users.
How can I disable some users from logging into other users, but that users shall be able to create and edit users?