- Used Zammad version: zammad 3.6
- Used Zammad installation source: source
- Operating system: Debian 9.11
- Browser + version: Firefox
- I’d like sable ticket state for customers and automatically assignment to group.
- Now the customers can choise the ticket state and they can see all group
Steps to reproduce the behavior:
- I want only disable ticket state for customers when open a new ticket and automatically assignment to group.
For example Customers are subscribed to certain groups, they must be able to open tickets only for those groups without seeing the complete list of groups as now.
Thank You for support