- Used Zammad version: 4.0
- Used Zammad installation type: (source, package, docker-compose, …) Package
- Operating system: Ubuntu 20.04
- Browser + version: Firefox
- Migration from OTRS 6.0.30
- Znuny4OTRS-Repo Version 6.0.75
- Znuny4OTRS-ZammadMigrator Version 6.0.7
- Performing a differential migration from OTRS after the first migration finished succesfully. The first migration was 3 weeks ago. Since then we didn´t edit the tickets, but other settings like postmaster-filters, roles, LDAP, …
- Differential migration generates several messages:
“Won´t enqueue SearchIndexAssociationsJob (…) because of already existing job with lock key ‘SearchIndexAssociationsJob/Organization/(…)’.”
The migration stops after running for less than a minute. “no more work => false”.
After finishing the migration no new tickets are added to Zammad (a few hundred new Tickets are expected).