Infos:
- Used Zammad version: 2.3.x
- Operating system: CentOS7
- Installation method: Package
- Database version: PostgreSQL 9.2.23
- Elasticsearch version: 5.6.6
1.)
Behaviour of Zammad v2.2.x: A supporter from group X has only „create“ rights on group Y. So he has the possibility to forward a ticket to supporter-group Y by selecting group Y in the dropdown menu of the ticket.
Behaviour of Zammad v2.3.x: A supporter from group X needs „change“ rights on group Y to select group Y in the dropdown menu of the ticket.
2.)
Behaviour of Zammad v2.2.x: A supporter can forward a ticket only to all the groups he has „create“-rights.
Behaviour of Zammad v2.3.x: A supporter can forward a ticket only to all the groups he has „change“-rights.
3.)
Behaviour of Zammad v2.2.x: If a supporter does not have the full rights on the selected group, he can still select an owner from a selection of zammad user.
Behaviour of Zammad v2.3.x: A supporter needs „full“ rights for a group to select an owner for a ticket.
Are these changes in the rights-management bugs or side-effects of the implemented enhancements of v2.3.x? Or are these changes consciously?