- Used Zammad version: 4.1.x
- Used Zammad installation type: CentOS Installation Package
- Operating system: RHEL 7.9
- Browser + version: Chrome Version 91.0.4472.106
- When I go on the Dashboard, it will show me how many Tickets are assigned to me out of all open Tickets
- The Dashboard does not update and shows old data
- Login to Zammad
- Go to the Dashboard
- Look at the Widget “ASSIGNED”
This Thread is referenced to the following Thread: Dashboard Tickets Assigned to me Is Frozen
I already tried all the things, written on this Thread. I will give you the Output, you asked for in the referenced Thread:
Output of zammad run rails r "p Delayed::Job.count": 0
zammad run rails r "p Scheduler.find_by(name: 'Generate user based stats.')":
#<Scheduler id: 18, name: “Generate user based stats.”, method: “Stats.generate”, period: 660, running: 0, last_run: “2021-04-07 22:09:18”, prio: 2, pid: “”, note: nil, error_message: “Failed to run Stats.generate after 10 tries #<Acti…”, status: “error”, active: false, updated_by_id: 1, created_by_id: 1, created_at: “2021-01-27 16:08:07”, updated_at: “2021-04-07 22:09:20”>
zammad run rails r "p Scheduler.find(18).error_message": “Failed to run Stats.generate after 10 tries #<ActiveRecord::StatementInvalid: PG::DiskFull: ERROR: could not extend file “base/16385/17391”: No space left on device\nHINT: Check free disk space.\n: INSERT INTO “active_job_locks” (“lock_key”, “active_job_id”, “created_at”, “updated_at”) VALUES ($1, $2, $3, $4) RETURNING “id”>”
So the thing is, that I don’t have any space issues. All partitions are 40% or less used. Do you have any idea, what the problem could be?
For your Info: With the command
zammad run rails r "p Stats.generate" it does update the Dashboard. But only when I run the command. Not automatically. I for now use a workaround with a Script who runs this command, but it would be nice to solve the problem completely and not with a workaround.
Thank you for your help!