# Customize system notifications/e-mail templates in a docker compose setup
**URL:** https://community.zammad.org/t/customize-system-notifications-e-mail-templates-in-a-docker-compose-setup/21030
**Category:** Technical assistance
**Tags:** missing-template
**Created:** [September 9, 2026, 9:31am UTC](https://community.zammad.org/t/customize-system-notifications-e-mail-templates-in-a-docker-compose-setup/21030 "2026-09-09T09:31:14Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@kmille](https://community.zammad.org/u/kmille)
#### Post date: [September 9, 2026, 9:31am UTC](https://community.zammad.org/t/customize-system-notifications-e-mail-templates-in-a-docker-compose-setup/21030/1 "2026-09-09T09:31:14Z")
Hey,
I’m using latest docker-compose.yml setup:
I followed this instructions: [System Notifications — Zammad Admin Documentation documentation](https://admin-docs.zammad.org/en/6.3/manage/trigger/system-notifications.html)
```auto
zammad@2920b8279d08:~/app/views/mailer/ticket_create$ ls -l de*
-rw-r--r-- 1 zammad zammad 600 Sep 9 10:32 de.html.erb
-rw-r--r-- 1 zammad zammad 604 Sep 9 10:33 de.html.erb.custom
zammad@2920b8279d08:~/app/views/mailer/ticket_create$ cat de.html.erb.custom
Neues Ticket (#{ticket.title})
Hallo #{recipient.fullname},
ein neues Ticket (#{ticket.title}) wurde von "#{current_user.longname}" erstellt.
Gruppe: #{ticket.group.name}
Besitzer: #{ticket.owner.fullname}
Status: #{t(ticket.state.name)}
<% if @objects[:article] %>
Information:
#{article.body_as_html}
XXX
zammad@2920b8279d08:~/app/views/mailer/ticket_create$
```
(So there is this XXX).
After doing docker-compose restart, the modified template was not used. E-Mail-Header:
```auto