# Customer Satisfaction

**URL:** https://community.zammad.org/t/customer-satisfaction/6157
**Category:** Feature requests
**Created:** [January 28, 2021, 8:41pm UTC](https://community.zammad.org/t/customer-satisfaction/6157 "2021-01-28T20:41:29Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![ecomsilio](https://community.zammad.org/user_avatar/community.zammad.org/ecomsilio/32/297_2.png) [@ecomsilio](https://community.zammad.org/u/ecomsilio)
#### Post date: [January 28, 2021, 9:39pm UTC](https://community.zammad.org/t/customer-satisfaction/6157/2 "2021-01-28T21:39:36Z")

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Hi Yves,

this has been asked for before but so far nothing has been added.

Here is one of the thread I remember but if you search for it, you will probably find a few more with ideas.

> [@"How would you rate the support you received?" - Rating System](https://community.zammad.org/t/how-would-you-rate-the-support-you-received-rating-system/907):
>
> Hi, I would like to see users rating like this: And the rate should log at the backend with lots of information, such as: service agent gives the support, ticket category, etc… also the rate should be visible on agents profile at the backend. That will be a great input to improve the services in any directions. What do you think?

Cheers,  
Gijs

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