- Used Zammad version: 2.9.x
- Used Zammad installation source: package
- Operating system: ubuntu 16.04
- Browser + version: chrome 75
Is it possible to adjust the permissions for customers more precisely?
For example, it would be useful for the customer to be able to see who owns the ticket, or which group it has been assigned to, or what its priority is, rather than just its status.
The only option I can find is: Access to Customer Tickets based on current_user and organization
Thank you in advance.