# Customer info from remote system
**URL:** https://community.zammad.org/t/customer-info-from-remote-system/12649
**Category:** Development
**Created:** [November 16, 2023, 8:19am UTC](https://community.zammad.org/t/customer-info-from-remote-system/12649 "2023-11-16T08:19:10Z")
**Posts on this page:** 1
**Showing post:** 2
### Author:  [@rolfschmidt](https://community.zammad.org/u/rolfschmidt)
#### Post date: [November 30, 2023, 10:54am UTC](https://community.zammad.org/t/customer-info-from-remote-system/12649/2 "2023-11-30T10:54:15Z")
You could add a new sidebar like this:
**app/assets/javascripts/app/controllers/ticket\_zoom/sidebar\_custom.coffee**
```plaintext
class SidebarCustom extends App.Controller
sidebarItem: =>
@item = {
name: 'Custom'
badgeIcon: 'templates'
sidebarHead: __('Custom')
sidebarCallback: @showCustom
}
@item
shown: ->
@showCustom(undefined, true)
showCustom: (el, load = false) =>
@elSidebar = el if el
@startLoading()
return if !load
console.log('sidebar data', @ticket)
@ajax(
id: "Custom_#{@ticket.id}"
type: 'GET'
url: "#{@apiPath}/tickets/#{@ticket.id}"
processData: true
success: (data, status, xhr) =>
console.log('endpoint data ', data)
@stopLoading()
@elSidebar.html('Custom information for customer id ' + @ticket.customer_id + '
')
)
App.Config.set('310-Custom', SidebarCustom, 'TicketZoomSidebar')
```
You might get problems when you requesting remote urls because of the CSP I guess.
[https://github.com/zammad/zammad/blob/93cbf90f042778d013431f5131f1e1a917a7c14b/config/initializers/content\_security\_policy.rb](https://github.com/zammad/zammad/blob/93cbf90f042778d013431f5131f1e1a917a7c14b/config/initializers/content_security_policy.rb)
not sure how to edit it properly atm. You could also think about to add a new controller and proxy your data through that alternatively.
For packages there are some small tutorials [here](https://community.zammad.org/t/packages-tutorial/12079)
---
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