Custom notifications with Nagios intregation

I have just enabled Nagios integration which is great for combining multiple emails into 1 ticket, and then auto closing.

I believe it auto closes based on the service/host state mentioned in the emails received.

Can these statuses be used further, for example can we control what Nagios statuses get emailed out, and by extension, can there be an option to only email if a service goes from down (first notification), to critical (second notification).

No you can’t fiddle with the states unless you use triggers to do so:

However, if you’d like to get most out of your monitoring you rather may want to consider checkmk integration. Should technically work with your Nagios instance as well, API version of that integration would be your best bet:

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