# Custom Forms for ticket creation
**URL:** https://community.zammad.org/t/custom-forms-for-ticket-creation/59
**Category:** Completed Features
**Tags:** zammad-50
**Created:** [November 23, 2017, 10:03am UTC](https://community.zammad.org/t/custom-forms-for-ticket-creation/59 "2017-11-23T10:03:36Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@Hannes](https://community.zammad.org/u/Hannes)
#### Post date: [November 23, 2017, 10:03am UTC](https://community.zammad.org/t/custom-forms-for-ticket-creation/59/1 "2017-11-23T10:03:36Z")
alveolus commented on Oct 24, 2016
We need certain information from our customers, for example, the software version. Customers actually see only title, text, group, status. Where can I change this template?
It would be great if the admin could create templates for different customers, so that this software version field and maybe other fields must be filled in before the ticket can be sent.
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> We need certain information from our customers, for example, the software versio…n. Customers actually see only title, text, group, status. Where can I change this template?
>
> It would be great if the admin could create templates for different customers, so that this software version field and maybe other fields must be filled in before the ticket can be sent.
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### Author:  [@Hannes](https://community.zammad.org/u/Hannes)
#### Post date: [January 23, 2018, 6:03am UTC](https://community.zammad.org/t/custom-forms-for-ticket-creation/59/2 "2018-01-23T06:03:45Z")
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