- Used Zammad version: 3.1.0
- Used Zammad installation source: package
- Operating system: Ubuntu 18.04
- Browser + version: all
We have created a new Field “Category”
The field is filled correctly when creating a new phone ticket.
But if a new ticket is created via the e-mail import, then this field is not filled with the default value.
Where did we forget to set something correctly?