Custom field is not filled with default value


  • Used Zammad version: 3.1.0
  • Used Zammad installation source: package
  • Operating system: Ubuntu 18.04
  • Browser + version: all

We have created a new Field “Category”

The field is filled correctly when creating a new phone ticket.

But if a new ticket is created via the e-mail import, then this field is not filled with the default value.

Where did we forget to set something correctly?

thx Andreas

Sorry about that, you did nothing wrong, it’s a bug:

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okay, then we will hope for a fix :wink:

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