Infos:
- Used Zammad version: 2.9
- Used Zammad installation source: (source, package, …) Package
- Operating system: Ubuntu 18.04
- Browser + version: any
I’m trying to create an overview as a To-Do-List for the current user. My problem is the combination of getting tickets selected with state “open” AND “pending reached”.
Here’s my attempt:
However, this show’s only pending reached tickets but not open tickets (of course, bcause the condition “pending reached within 1 minute” is not available for the state “open”)
Any suggestions?