Create an overview as To-Do list


  • Used Zammad version: 2.9
  • Used Zammad installation source: (source, package, …) Package
  • Operating system: Ubuntu 18.04
  • Browser + version: any

I’m trying to create an overview as a To-Do-List for the current user. My problem is the combination of getting tickets selected with state “open” AND “pending reached”.

Here’s my attempt:

However, this show’s only pending reached tickets but not open tickets (of course, bcause the condition “pending reached within 1 minute” is not available for the state “open”)

Any suggestions?

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